We Specialise In

PMVA Training

We offer GSA certified PMVA training to employees who work in violent/aggressive environments, particularly mental health settings.

trainer teaching
Highly Interactive

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Fully Certified

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In-Person Training

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Course Detail

To ensure the safety of both staff and patients, our company employs a stringent policy to curb aggression in any environment. Our approach provides comprehensive management against violence and aggression and assigns a responsible manager dedicated to booking employees onto PMVA training. This training is certified by The GSA, so that organisations can trust their workforce to behave with utmost professionalism and restraint in the face of potentially hostile environments – particularly those associated with mental health settings. Our aim is to arm them with necessary skills in order to diffuse violent or aggressive behaviour before it harms the vulnerable or escalates into disaster.

Meet Your Trainer

Ray Khumalo

Lead PMVA Trainer

  • GSA Qualified
  • PMVA Training Specialist

Course Content

11 sections • 28 lecture • 19h 33m total length

The PMVA course provides a comprehensive overview of effective and safe techniques for managing difficult situations, such as responding to aggression in the form of verbal abuse, physical threats or other hostile behaviour.

It also covers the psychological aspects of aggression and how to identify escalating tensions before they become dangerous, as well as advice on appropriate handling techniques and communication strategies.

The course features comprehensive training in de-escalation techniques such as understanding body language, calming language and physical restraint if necessary.

Participants are taught how to protect themselves from harm in tense situations, including positioning themselves out of harm’s way, using distraction tactics, assessing the risk level of any situation and knowing when it is appropriate to call for help.

In addition to technical skills and theoretical training on violence prevention, the course focuses heavily on developing emotional resilience – teaching trainees how to remain calm under pressure as well as controlling their own emotions so that they can respond appropriately in difficult situations.

The course also includes role-play scenarios with follow-up discussions to ensure that participants understand how to apply what they have learned in real world situations.

Trainees learn about their legal rights and obligations when dealing with violent or aggressive behaviour, gaining an understanding of when it is necessary to contact external authorities such as police or emergency services if needed.

To support trainees after completion of the course, our company offers a 24/7 helpline where they can seek advice from experienced professionals on any incident they may encounter while working within their role.

Our PMVA training is certified by The GSA (Guardian Safety Association) and runs periodically throughout the year at various locations across the country for maximum convenience for trainees who wish to do this type of training without travelling long distances at inconvenient times

Finally we provide feedback forms at the end of each session which give trainees the opportunity to share their experiences anonymously – this helps us tailor our courses even further so that all trainees get the most out of our PMVA Training with us!

Participant Learning Outcomes

Certification On The Following

Learning Outcome 1:
Following this training, participants should have a thorough understanding of the risk factors which can lead to aggression and violence in different environments.

Learning Outcome 2:
Participants should be able to identify signs of potential aggression or violence and respond to it appropriately.

Learning Outcome 3:
Participants should be able to evaluate and asses situations quickly and accurately in order to decide upon the most effective response.

Learning Outcome 4:
Participants should understand why physical intervention is sometimes necessary, as well as when it is inappropriate or dangerous.

Learning Outcome 5:
Following the course, participants should be equipped with practical skills related to protecting vulnerable people from potential harm, such as defusing confrontations and calming down someone who has become agitated.

Learning Outcome 6:
On completion of the course, participants should have a clear understanding of how their own behaviour and body language can affect those around them in various scenarios. They will also know how to utilise positive non-verbal cues while communicating with potentially aggressive individuals in order to deescalate situations effectively.

Learning Outcome 7:
Participants should understand the legal implications of using excessive force when dealing with aggressive people, both internally within their organisation and externally within the wider community.

Learning Outcome 8:
After attending training, individuals should be able to evaluate their own performance objectively, detect any areas for improvement and take action accordingly.

Learning Outcome 9:
After completing this PMVA training program, participants will be aware of the importance of maintaining accurate records following incidents involving aggression or violence.

Learning Outcome 10:
Individuals taking part in this training programme will also understand why it is necessary for organisations to have strong policies that actively discourage any form of physical aggression or threatening behaviour amongst staff members and patients alike.