PMVA Introduction Course (Beginners)
1. What is PMVA?
PMVA stands for Prevention and Management of Violence and Aggression.
It is a structured approach designed to:
- Prevent harm to clients (service users) and staff.
- Manage challenging behaviour safely and ethically.
- Protect the rights and dignity of service users.
PMVA is not about control or punishment. Instead, it provides safe methods to de-escalate aggression, reduce risk, and maintain a therapeutic environment.
2. Why do we have PMVA?
PMVA is important because:
- It helps stop clients from harming themselves.
- It helps stop clients from harming others (staff, peers, or the public).
- It ensures that we protect the human rights and dignity of service users, even in crisis situations.
- It ensures staff are trained to act legally, ethically, and safely.
3. What is Challenging Behaviour?
Challenging behaviour refers to actions by a service user that put themselves, others, or property at risk.
Examples include:
- Aggression (verbal or physical).
- Self-injury.
- Disruptive behaviours that affect the care environment.
Challenging behaviour is often a form of communication – the person may be expressing distress, pain, fear, or unmet needs. PMVA helps staff recognise this and respond appropriately.
4. The NEAR Principle
PMVA uses the NEAR principle as a guide before any physical intervention:
- N – Negotiate: Talk to the person, listen actively, and attempt to resolve the situation verbally. Offer choices and alternatives.
- E – Exit: If negotiation fails and it is safe to do so, leave the situation to prevent escalation. Removing yourself can reduce tension.
- A – Alarm: Raise the alarm — call for help from colleagues, use alarms or communication systems. Never deal with high-risk situations alone.
- R – Reasonable Force: Only as a last resort, use the minimum amount of force necessary to prevent harm.
5. What is Reasonable Force?
- Definition: Using only the minimum amount of force necessary to protect someone from harm.
- It must be:
- Proportionate: The level of force matches the level of risk.
- Necessary: No other safer option was available.
- Time-limited: Used only for as long as required.
- Example: Holding someone’s arm gently to stop them from hitting their head on a wall would be reasonable; pinning them to the ground for shouting would not.

